FAQ

1. Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders.

2. Do you ship internationally?

No, we currently ship within the United States only.

3. How long does shipping take?

• Processing: 1–2 business days

• Shipping: 3–4 business days
  Total delivery: 4–6 business days

4. Can I return my purchase?

Yes, you may return items within 7 days as long as they are unused and in original condition.

5. How do I request a refund?

Contact us and return your item. Refunds are processed within 5–10 business days after inspection.

6. Do you accept exchanges?

Yes, within 10 days of delivery.

7. What if my order arrives damaged?

Please email us immediately with photos. We will arrange a replacement or refund.

8. How can I reach customer support?

📧 Email: contact@Auriventa.store
📞 Phone: 239-333-0639